Privacy Policy

Data Privacy Policy (Apps)

Data protection and the private sphere of the users are very important to Sportsmate. The collecting and use of your personal data takes place exclusively within the framework of the statutory provisions of applicable data protection laws. With this data privacy policy, Sportsmate is providing information concerning the processing of personal data in the mobile applications (hereinafter referred to jointly as “Sportsmate apps” or simply “apps”).

1 Point of contact

The point of contact and so-called responsible body for the lawfulness of the processing of your personal data under data protection laws is

Sportsmate Technologies
Level 2, 71 Palmerston Cres
South Melbourne, Victoria, 3205,
Australia

Should you have any questions relating to data protection, you can get in touch with our company’s data protection officer at any time. The data protection officer can be contacted at the postal address above, as well as by email at info@sportsmatemobile.com. The data protection officer is also available should you have any queries concerning the transfer of data to third countries and can provide copies or guarantees in the form of standard data protection clauses. Should you have any general concerns or queries, you can also contact Sportsmate by email at info@sportsmatemobile.com.

2 Area of applicability

This data privacy policy applies to all Sportsmate apps with all content, functions and services, even if these only contain seasonal, short term or event related services (for example European Championships or World Cup, special features) within the operating systems which are offered (iOS, Android). 

3 Processing of personal data 

Personal data will be processed before and during the downloading and installation of the apps and during handling with and without a registration.

Personal data is information relating to factual or personal relationships of a defined or definable natural person. Above all, this includes information which allows your identity to be traced, for example name, address or email address. 

Statistical data which we collect during a visit to our apps for example and which cannot be connected to you does not come under the definition of personal data. Rather this is so-called anonymous data.

3.1 Processing before downloading and installing the apps

Before the app is downloaded, the marketing attribution may by calculated by AppsFlyer. This is the case if the apps are not searched for and downloaded directly in the app store, rather when the user is redirected to the app store via an advert of our apps. In such a case, a connection of the advertising ID with AppsFlyer takes place before the downloading (see point 10 analysis and point 11 advertising).

3.2 Processing when downloading and installing the apps

In order to  be able to download and install our apps from an app store (for example Google Play Store or Apple App Store), you need to register first with the provider of the app store for a user account and finalise a corresponding use contract with the provider of the app store. We have no control over this, in particular we are not party to such a use contract. When downloading and installing the apps, the necessary information in this respect will be transferred to the respective app store, in particular your user name, email address and customer number of your account, the time of the download and the individual device number. We have no control over this data collecting and are not responsible for this. We only process this data which has been provided should this be necessary for downloading and installing the app on your mobile end device (for example, smartphone, tablet). Should this concern a chargeable Sportsmate app, we only process billing and payment data in order to carry out the purchase. In such as case, the legal basis is Article 6 Paragraph 1 b) GDPR.

3.3 Processing when using the apps without registration

You can use key parts of our apps without registration. Should you use the basic functions of our apps which do not require a registration, personal data is still processed however. 

The Sportsmate apps provide the following basic functions:

● Follow a favourite team and the “following” of players, competitions and clubs

● Provision of content (text and video) on the basis of these preferences (if selected)

● Provision of the current results of football matches in the apps and via push notifications

In order to use the basic functions, the apps generate a number which is specific to the device when opened for the first time. This number cannot be assigned to a specific affected person (pseudonym). In addition, in order to technically display the named content, the operating system used (for example, Android or iOS), the hostname of the accessing device (IP address) and the time of the server request are processed.

Due to the way the Internet functions, the brief saving of the IP address is technically necessary. The IP addresses are deleted or anonymised after the processing. In case of anonymisation, the IP addresses are changed in such a way that the affected person cannot be identified or can no longer be identified. On the basis of the anonymised IP address, a location search will be carried out. For reasons connected to data protection, this only takes place on the geographical level of the country from where the access is taking place. By means of this, it is not possible to trace the concrete location or place of residence of a user.

The data in technical protocols (so-called log files) are evaluated by us in anonymised form in order to continually improve our apps and make them more user friendly, as well as in order to find and correct errors more quickly. 

The data processing is necessary so that you can find out about the content of our apps. The legal basis is Article 6 Paragraph 1 f) GDPR, based on our interest in informing users of our content. The processing of the named data is necessary in order to provide the content. Otherwise, it is not possible for you to use the apps as requested.

4 Disclosure of personal data

In principle Sportsmate does not pass your personal data on to third parties. The data collected by us is only passed on to third parties, if this is necessary to provide the technical functionality of the apps or another legal basis for the disclosure of data exists. Personal data may only be used by our service providers in order to fulfil their tasks. These were carefully selected by us and engaged in writing. They are subject to our instructions and are regularly monitored by us. Other use of the information is not permitted and is not carried out by any of the service providers used by us.

Alongside the service providers listed separately in this data privacy policy, data may be disclosed to individual categories of recipients, i.e. to companies in order to support promotions and special campaigns, as well as to external advisors and enforcement authorities. 

5 Storage of personal data

Data which is collected for payment processes for chargeable apps is only saved by us for as long as it held to be necessary in order to fulfil contractual or legal obligations, i.e. until the expiry of the statutory limitation period for proof purposes for claims under civil law or due to statutory retention obligations. For proof purposes, we must retain data from payment processes for a further three years from the end of the year in which the business relationships end. Any claims are time-barred according to the regular statutory limitation period, at the earliest at this time.

Data which can be assigned to a device-specific number will be deleted at the latest after 5 years of inactivity.

6 Push notification

The apps use push notifications, which you can select, alter or fully deactivate yourself in the apps at any time. Below, we will explain to you – in separate terms according to the mobile operating systems for which we offer the app – how the activation or deactivation of the push notifications work.

In order to be able to send you push notifications, we use the technology of Firebase. 

a) iOS

Open the application “settings” of iOS and select the menu point “notifications”. In the following menu, you can find an overview of all apps which are installed on your device and which support push functions. Select the corresponding Sportsmate app. You can activate or deactivate the push notifications as described here.

Inside the apps, you can set your preferences and only receive push notifications relating to your selected topics. In order to do this, open the “notifications” which you will find under “settings”. Here, you can find an overview of your push settings, such as club, national team or news which you can individualise in detail (for example receipt of messages concerning all match results or only in case of goals, etc.). Finally, you can select the push notification for various events and turn these on or off via the symbol with the bell, which you can find in the top right hand side of the screen for each game.

b) Android

Open the application “settings” in the Android operating system and select the menu point “notifications” under “sounds and notifications. In the following menu, you can find an overview of all apps which are installed on your device and which support push functions. Select the Sportsmate app. Here, you can activate or deactivate the push notifications.  The names may differ slightly according to the Android version used.

In order to set your preferences for push notifications inside the apps, open the menu point “settings”. Under “notifications”, you can turn on or turn off push notifications for various events.

7 Permissions

For certain functions, the apps need to be able to access certain services and data of your device. Depending on which mobile operating system you use, this may require you express agreement to the accessing. Below, we will explain to you – in separate terms according to the mobile operating systems for which we offer the app – what authorisations the apps requests and what these are necessary for.

a) iOS

Push notifications: Should you click OK in the request “Enable push notifications” , you are permitting the apps to inform you of certain events and topics by means of push notification (for example a goal scored by your favourite team), even if the apps are not currently open. The notifications can take place by means of sounds, reports and/or symbol letter (a picture of a number on the app icon). Further information concerning push notifications and your configuration options can be found under number 6a).

Background updating: This function enables the apps to download data in the background and to update this, even if the apps are not currently open or are not being actively used.

Mobile data: This function enables the apps to download and update data outside of a WLAN network via mobile data connections (for example GSM, UMTS or LTE).

Camera use: We only request this permission if you wish to take and share a photo within the app. It goes without saying that we do not save the photos.

b) Android

Apart from the standard entitlements for the operation of Android apps (such as the receipt of internet access or the option of letting the device vibrate; also called “normal entitlements” by Google), we do not request any further entitlements. 

Using data which is saved on an external storage device: This function allows the app to save content on the storage card of your device. This is necessary in order to be able to provide content, for example relating to your favourite team, even if no Internet connection is currently present. For this purpose, the apps only use their own saved content. Other data on the storage card is neither deleted, altered or read.

9 Analysis 

In order to improve our apps, we use various technologies to analyse the usage behaviour and to evaluate the associated data. These procedures take place anonymously or on the basis of pseudonyms, however never in a directly personal way. Below, we wish to explain these technologies and the providers used for this purpose in more detail.

For this purpose, we use so-called number pixels with which we create statistics, which show for example how often the apps were started and which areas of our apps are the most popular. In addition, the analysis allows us to make the app more stable, for example, by means of the transfer of crash logs to us.

The legal basis is Article 6 Paragraph 1 Letter f) GDPR, based on our legitimate interest in analysing usage behaviour in order to improve and further develop the apps.

For the apps on iOS and Android we use the services of AppsFlyer (100 1st Street, 25th floor, San Francisco, California 94105, USA), branch.io (a service of Branch Metrics, Inc., 2443 Ash Street, Palo Alto, California 94306, USA), Flurry Analytics (a service of Yahoo, 701 First Avenue, Sunnyvale, CA 94089, USA), Google Analytics for Firebase (a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), Hockey App  (a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA), HockeApp ( a service of the  Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). In cases where personal data is transferred to the USA, Branch Metrics Inc, Google LLC and the Microsoft Corporation have undertaken to comply with the EU-US Privacy Shield. In case that personal data is transferred to the USA or to other countries which do not have a reasonable level of data protection in accordance with the opinion of the European Commission, the so-called “standard contractual clauses” have been agreed with Yahoo and Localytics Inc, which you can view in the information sheet of the European Communities

You can deactivate these services, if you no longer require the Sportsmate analyses. For this purpose, you can easily carry out the deactivations with the assistance of the “opt out” button which is visible in the data privacy policy. You can find this by clicking in on “info” in the corresponding app under your profile and then selecting “data privacy policy”.

11 Advertising 

In order to showcase relevant adverts to our users, we use various advertising technologies. These procedures take place anonymously or on the basis of pseudonyms, however never in a directly personal way. Below, we wish to explain these technologies and the providers used for this purpose in more detail.

Within the framework of advertising technologies, we collect and process the Apple advertising ID (IDFA) on iOS devices and the Google advertising ID on Android devices in order to provide personalised advertising and to be able to evaluate its use. The advertising IDs are unique but not personalised and non-permanent identification numbers for a specified end device which are provided by the operating systems. 

Below, we will explain to you – in separate terms according to the mobile operating systems for which we offer the app – how the activation or deactivation of the advertising technologies work.

a) iOS

Open the “Settings” application of iOS and choose the menu point “data protection” and then the sub-point “Advertising”. Activate the option “No ad tracking”, then we can only carry out limited measures, such as the determining the unique user or combating fraud. In the same menu, you reset the IDFA at any time (“Reset Ad ID”), then a new ID will be created which will not combined with the data which was previously collected.

b) Android

Open the application “Google settings” and select the menu point “Adverts”. Activate the “Deactivate interest related advertising” option, in order to prevent the creation of profiles and the display of interest related advertising. In the same menu, you reset the Google advertising ID at any time (“Reset advertising ID”), then a new ID will be created which will not combined with the data which was previously collected.

For the apps, we use the services of Facebook (a service of  Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA), Flurry (a service of Yahoo, 701 First Avenue, Sunnyvale, CA 94089, USA), Google (a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), MoPub (a service of MoPub, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) and InMobi (Suite 4205, 42nd floor, Empire State Building, 350 Fifth Avenue, New York, New York 10118). In cases where personal data is transferred to the USA, Facebook, MoPub and Google have undertaken to comply with the EU-US Privacy Shield. In case that personal data is transferred to the USA or to other countries which do not have a reasonable level of data protection in accordance with the opinion of the European Commission, the so-called “standard contractual clauses” have been agreed with Yahoo, which you can view in the information sheet of the European Communities

You can deactivate these services, should you no longer wish to receive adverts from Sportsmate. For this purpose, you can easily carry out the deactivations with the assistance of the “Opt out” button which is visible in the data privacy policy. You can find this by clicking in on “Information” in the corresponding app under your profile and then selecting “Data privacy policy”. In such a case, you will continue to receive advertising, however this will no longer be based on your usage behaviour or your interests.

The legal basis is Article 6 Paragraph 1 f) GDPR, based on our interest in displaying advertising content. 

12 Your rights

Should you so request, we will notify you whether and what data relating to you is saved by us. If the statutory requirements are in place, you also have the right to correction, restriction of the processing or deletion of the data. You also have the right to receive the data relating to you in a structured, up-to-date and machine readable format from us. In order to claim these rights, please get in touch via the contact information above. This also applies, if you wish to object to the processing of your data in accordance with this data privacy policy in full or in relation to individual measures.

Finally, you have the right to complain to the competent supervisory authority for data protection, if you believe that the processing of personal data relating to you breaches data protection laws. You can claim this right by contacting a supervisory authority in the member state of your place of residence, place of employment or the location of the alleged breach.

13 Changes to the data privacy policy

We reserve the right to alter this data privacy policy. The current version can be accessed via our apps.